/* Agents - VERTICAL CARD DESIGN */
.wpc-agents-list {
    display: flex;
    flex-direction: column;
    gap: 10px;
    width: 100%;
    animation: wpcFadeIn 0.3s ease;
}

.wpc-agent-card {
    background-color: #054740 !important;
    border-radius: 10px 0 10px 10px !important;
    padding: 0 !important;
    width: 95% !important;
    max-width: 390px !important;
    align-self: flex-end;
    box-shadow: 0 1px 1px rgba(0, 0, 0, 0.2);
    overflow: visible;
    animation: wpcFadeIn 0.3s ease;
    position: relative;
}

/* Pontinha do card de atendente */
.wpc-agent-card::after {
    content: '';
    position: absolute;
    top: 0;
    right: -8px;
    width: 0;
    height: 0;
    border-top: 0 solid transparent;
    border-left: 12px solid #054740;
    border-bottom: 12px solid transparent;
}

.wpc-agent-header {
    display: flex;
    flex-direction: row;
    align-items: center;
    padding: 12px;
    gap: 12px;
    position: relative;
}

.wpc-agent-avatar {
    width: 50px;
    height: 50px;
    border-radius: 50%;
    overflow: hidden;
    background: rgba(255, 255, 255, 0.2);
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
}

.wpc-agent-avatar img {
    width: 100%;
    height: 100%;
    object-fit: cover;
}

.wpc-agent-name {
    color: #fff;
    font-weight: 600;
    font-size: 16px;
    flex: 1;
}

.wpc-agent-time {
    color: rgba(255, 255, 255, 0.6);
    font-size: 11px;
    display: inline-flex;
    align-items: center;
    gap: 3px;
    position: absolute;
    bottom: 12px;
    right: 12px;
}

.wpc-agent-footer {
    border-top: 1px solid rgba(255, 255, 255, 0.1);
}

.wpc-agent-btn {
    display: block;
    padding: 12px;
    text-align: center;
    color: #20B960 !important;
    text-decoration: none;
    font-weight: 600;
    font-size: 15px;
}

.wpc-agent-btn:visited,
.wpc-agent-btn:active,
.wpc-agent-btn:link,
.wpc-agent-btn:hover {
    color: #20B960 !important;
    text-decoration: none;
}